From Quality Assurance to Quality Assistance.
Ran into this link while reading about the testing. From Quality Assurance to Quality Assistance. It actually rings a bell; I do like to think myself as a servant more than the guy being served. Ask not what a developer can do to you: Ask what you can do to help the developer 😀
Now there should be an embedded Prezi -presentation made by Yong Goo Yeo:
In case it does not show, here’s the link.